תנאי מנוי/חיוב/ביטול/החזר

No live payment provider is active on Access Home today. This document describes the commercial model and billing behavior the platform is built for — it does not mean live payments are currently being processed. Activation of a real payment provider is a separate, explicit production step, not something this document authorises.

Some products (e.g. a one-time listing promotion) are billed once for a fixed duration. Others (e.g. a professional subscription plan) may bill on a recurring interval (monthly, quarterly, or yearly), shown clearly at the point of purchase.

A purchase creates an order, which is confirmed once payment succeeds and grants the corresponding entitlement (e.g. listing-featured status, professional-plan access). An order can be cancelled before payment is confirmed. What happens to an order/entitlement after confirmation follows the specific cancellation/refund rules below.

A recurring subscription can be cancelled at any time going forward — cancellation stops future renewal charges. Cancelling does not itself retroactively refund the current billing period unless stated otherwise for a specific product at purchase.

A recurring subscription renews for a further billing interval unless cancelled before the renewal date. A one-time product (e.g. a 30-day listing promotion) does not auto-renew — a further purchase is required.

As stated in our Advertising & Promotion Terms: marking a listing Sold or Rented ends any active promotion immediately, with no refund, credit, or transfer of unused promotional time to a substitute listing.

Beyond the listing-conversion rule above, refund eligibility depends on the specific product and circumstances (e.g. a genuine billing error vs. simply changing your mind after a service has been delivered). Access Home does not commit to a blanket refund policy here — contact us and we'll review the specific situation.

Current prices are shown at the point of purchase, not fixed by this document. A price change does not retroactively affect an already-confirmed order or an active subscription period, but may apply from the next renewal.

An order that isn't successfully confirmed does not grant any entitlement. If a recurring subscription's renewal payment fails, the associated entitlement may lapse — the specific grace-period behavior for a live payment provider will be documented here once one is activated, not assumed in advance.

Any applicable taxes or payment-processor fees will be shown at the point of purchase once a live payment provider is active — not stated as a fixed figure here.